Part 01
Preparing for Copilot
The work that happens before the launch event. Setting the context for AI in your organisation, getting clarity on outcomes, and securing real commitment from leadership.
- Ch 01Context
- Ch 02Clarity
- Ch 03Commitment
The book · Microsoft Press, September 2025
Microsoft 365 Copilot Adoption
A practical guide for business leaders and consultants who need to move their organisation from licensed to adopted. Written by Mark and Meg Smith, drawing on adoption work with Microsoft and clients around the world.
Inside the book
Four parts. Twelve chapters
The book is structured around the journey we have seen actually work: get ready, drive the change, build the skills, sustain the capability. Each part stacks on the one before it.
Part 02
Driving change and adoption
The main work. Running change properly, building real capability across your workforce, handling compliance without slowing things down, and standing up a champions network that lifts measurable usage.
- Ch 04Change management
- Ch 05Capability
- Ch 06Compliance
- Ch 07Champions
Part 03
Essential skills to win with AI
The human skills AI does not replace. How your people talk to AI, evaluate what it tells them, and use it to communicate better with the humans they work with.
- Ch 08Conversation
- Ch 09Critical thinking
- Ch 10Communication
Part 04
Sustaining and measuring success
What you do after the launch is over. Continuous improvement of how AI is used, and the culture work that turns AI use into a way of working rather than a phase.
- Ch 11Continuous improvement
- Ch 12Culture
Plus, five practical playbooks
Ready-to-run sessions you can deliver inside your organisation, included as appendices in the book.
- Microsoft AI hackathon playbook
- Microsoft 365 Copilot beginner promptathon playbook
- Microsoft 365 Copilot intermediate promptathon playbook
- Microsoft 365 Copilot advanced promptathon playbook
- Microsoft AI innovation challenge playbook
Who it is for
Built for the person who has to make adoption happen
- Business leaders accountable for an AI outcome
- IT managers and Heads of Digital
- Adoption leads and Copilot champions
- Digital transformation teams
- Consultants delivering Copilot programmes
The poster
The whole framework on one wall
The book’s adoption framework, distilled onto a single poster. Pin it next to your team. Refer to it in your Copilot launch. Use it to start the conversation with your leadership.
Free to download. No email gate.
Cloverbase Diagnostic
Where does your organisation actually sit with AI?
A short diagnostic, grounded in current best practice for AI adoption. Sixteen questions, about six minutes. At the end you get a clear picture of where you sit across five pillars and three priority moves for the next 90 days.
Start the diagnostic.
The full report at the end is not gated. You read it without giving us any contact details.